It’s a common misconception that a brand is just a logo or a tag line — but they are merely its signature. So what is a brand?
To put it at its simplest, a brand is a promise. It encapsulates what people think about your business, product or service when they encounter it:
It’s self evident that these are questions of central importance to any business and the way that it communicate with its suspects, prospects and customers.
And it follows that if you have a business, you have a brand, whether you regard it as having one or not! The pertinent question to ask yourself is the extent to which you control your brand’s direction and influence its perception.